An Overview of Communications and Email in Magento 2

An Overview of Communications and Email in Magento 2

Posted by


Before starting launching your Magento 2 store, one of the tasks you have to complete is to review the email templates which are used for all communications. Additional to these, reviewing the email sent from your store helps to make sure that they refer your brand. Hence, in this sector of the guide, we will provide you knowledge about various aspects of communications to help you learn how to customize email, newsletter templates, PDF invoices as well as packing slips. Also, you can know how to personalize the content with variables and markup tags.


In an email template, the layout, content and formatting are automatically set by default to be sent from your store. They are considered as transactional emails because each of them is linked with a particular type of event or transaction.

In Magento 2, there is an available set of reactive email templates. Email templates are prompted by various events during the work of your store. Each template is optimized for every screen size and can be viewed from any device such as desktop of computers, tablets as well as mobile. You can select specific template for your purpose related to customer activities, sales, product alerts, admin actions and system messages that you can customize to refer your brand.

Supported Email Clients

Nowadays, there is a wide range of technologies which is supported by many available email customers and services. Though there are changes in the way email messages are sent, not less services are compatible with Magento Open Source 2.1 that we list you with screenshots below. Let’s find out what are they with us!



In short, here are all the knowledge of email and supported email clients included in communications section. If you find it helpful for you, please Like, Share and Subscribe to keep updating for more upcoming blogs!

Leave a Reply

Your email address will not be published. Required fields are marked *